Mortgage Servicing

Exclusive: CrossCountry Mortgage CEO unveils organic growth strategy

Cleveland-based CrossCountry Mortgage (CCM) has taken a different approach from competitors. Rather than pursuing mergers and acquisitions to strengthen its origination and servicing platforms, the company has focused on organic growth by acquiring mortgage servicing rights (MSRs) and building an asset management arm.   “Our servicing portfolio by year-end will be approximately $200 billion, and we’ve […]

Exclusive: CrossCountry Mortgage CEO unveils organic growth strategy Read More »

FHA extends loss-mitigation deadline for mortgage servicers

The Federal Housing Administration (FHA) has extended the timeline for mortgage servicers to comply with the new loss-mitigation waterfall, according to a mortgagee letter issued Wednesday. While the provisions may be implemented by Oct. 1, they must be fully in place no later than Dec. 30, 2025, according to the letter signed by Frank Cassidy,

FHA extends loss-mitigation deadline for mortgage servicers Read More »

Is there a better way to avoid reverse mortgage foreclosures?

Even with options in place to prevent them, reverse mortgages can end in foreclosure. But Byron Batres thinks his company can offer a solution to reduce these outcomes. While more recent numbers aren’t available, a 2019 analysis by the Government Accountability Office (GAO) of Federal Housing Administration (FHA) data found that the share of Home

Is there a better way to avoid reverse mortgage foreclosures? Read More »

Uncovering the hidden costs of investor reporting in mortgage servicing

Cost optimization is key to creating success in the world of mortgage servicing. Mortgage servicers have dedicated significant resources in pursuit of optimized processes and prices, as every fraction of the cent saved contributes to the bottom line. Servicers are laser-focused on enhancing throughput efficiency, applying advanced technology to automate and streamline every step from

Uncovering the hidden costs of investor reporting in mortgage servicing Read More »

VA mortgage partial claim restoration faces timing challenges

While the mortgage industry has applauded the Trump administration’s push to restore a partial claim option for U.S. Department of Veterans Affairs (VA) loans, many experts warn it may arrive too late to help thousands of struggling borrowers. The program could prevent many defaults and foreclosures, but the implementation timeline is critical, they added. In statement

VA mortgage partial claim restoration faces timing challenges Read More »

Planet Financial posts 64% annual growth in residential originations

Planet Financial Group LLC, the parent of national mortgage lender Planet Home Lending, on Tuesday reported strong growth across its servicing, origination and asset management channels in the second quarter of 2025. The company — which also does business under the name Planet Loan Servicing and asset manager Planet Management Group — grew its total

Planet Financial posts 64% annual growth in residential originations Read More »

Cenlar’s Leslie Peeler on ‘disruptive AI’ for mortgage servicing

Artificial intelligence may be known for its speed, but in mortgage servicing, the real opportunity is in reshaping decades-long relationships with homeowners, according to Leslie Peeler, executive vice president and chief operating officer at Cenlar FSB. Speaking at HousingWire’s AI Summit on Tuesday, Peeler told the audience how her time at IBM shaped her view

Cenlar’s Leslie Peeler on ‘disruptive AI’ for mortgage servicing Read More »

Cypress Loan Servicing settles foreclosure case for $2M

Cypress Loan Servicing has reached a $2 million settlement with the Massachusetts Attorney General’s Office (AGO) over allegations that it violated state foreclosure prevention and consumer protection laws. According to the AGO, Cypress — formerly known as Rushmore Loan Management Services — allegedly put homeowners at unlawful and unnecessary risk of foreclosure by violating Section

Cypress Loan Servicing settles foreclosure case for $2M Read More »

HUD is auctioning off 1,600 HECMs — with more to come

The U.S. Department of Housing and Urban Development (HUD) is cleaning up its books and auctioning off roughly $444 million in reverse mortgages on Wednesday to reduce the risk to its Mutual Mortgage Insurance (MMI) Fund. The sale includes about 1,600 Home Equity Conversion Mortgages (HECMs) tied to vacant single-family homes where the borrowers are

HUD is auctioning off 1,600 HECMs — with more to come Read More »

New loan opportunities uncovered: ICE’s innovative approach to integrated borrower engagement

ICE is rewriting the playbook on how lenders engage with customers across the homeownership journey. Matt Dowd, VP of Product Management at ICE, shares the company’s strategy to unify its origination and servicing solutions, allowing lenders to more easily identify, engage and convert opportunities within their existing portfolios to drive business growth. This integrated approach

New loan opportunities uncovered: ICE’s innovative approach to integrated borrower engagement Read More »