Editorial Research

EXCLUSIVE RESEARCH: How lender size impacts their AI choices

Artificial intelligence is no longer a buzzword in mortgage lending — it’s rapidly becoming central to how loans are originated. But while some lenders are racing ahead with aggressive AI strategies, others are still inching forward, slowed down by cost, caution or compliance questions. Exclusive new research from National Mortgage News reveals just how uneven […]

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EXCLUSIVE RESEARCH: Fraud tech gaps emerge between banks and nonbanks

In our Tech Disruption survey, National Mortgage News asked participants “What technology is in use in your organization?” When it came to “advanced fraud protection tools,” significant shares of banks, credit unions and nonbank mortgage lenders all said they do employ them. However, a 13 percentage point gap exists between banks (86%) and nonbanks (73%);

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EXCLUSIVE RESEARCH: How LOS preferences differ across lender types

Encompass dominates the loan origination software market but allegiances vary among competing institutions of various sizes.  The LOS is a lender’s key piece of technology, often exceeding core origination tasks by housing product and pricing engines and other closing technology, according to a new report by National Mortgage News parent company Arizent.  “Everybody has their

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EXCLUSIVE RESEARCH: The mortgage lender’s conundrum behind tech decisions

In today’s digital age, lenders are keenly aware of the value in maintaining essential mortgage technology systems, but expenses that hold back some from moving forward on upgrades and improvements can cause future financial pain. Having strong, reliable and new tools is top of mind at many lenders, but the decision-making behind applying changes isn’t

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Why cap markets tech use has grown and what it means for LOs

New data shows growing use of product, pricing and eligibility engines has given nonbank mortgage executives, their loan officers and others more immediate access to capital-markets information that could be a competitive advantage. It also points to opportunities that could jumpstart mortgage professionals’ careers, depending on their goals and interest in these developments. Most of

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Mortgage leaders discuss the future AI-powered workforce

The rise of artificial intelligence has sparked both speculation and angst over what it might mean for mortgage professionals in the future, but the answers might be more encouraging than some expect. Historically, advances in automation eventually brought transformations seen during the Industrial and Information Ages, which were marked by the elimination of certain positions.

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The mortgage pro’s guide to AI training

As mortgage lenders weigh how to integrate artificial intelligence, technology leaders are juggling the rapid pace of innovation with the need to set realistic expectations. They’re finding that effective adoption depends as much on curiosity, patience and internal collaboration as it does on the tools themselves — and that buy-in from executives, compliance teams and

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